Privacy Policy | Our Privacy Policy

About

Welcome to Prospera AI (“we”, “us”, “our”). We are a Swiss company providing a platform that empowers sales teams and agencies to build multi-channel AI agents for email, AI calling, and LinkedIn interactions. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our platform and services.

2. Data Controller

Prospera AI is the data controller responsible for the personal data processed through our services. If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

Email: tim@prospera-ai.com
Address: Dorfstrasse 24, 8596 Scherzingen, CH

3. Information We Collect

We may collect and process the following types of personal data:

Account Information: Such as your name, email address, contact details, and organization details when you register for an account.
Usage Data: Including details of your interactions with our platform, IP addresses, browser type, and other technical data.
Communication Data: Any data you provide through support inquiries or other communications.
Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. For details, please refer to our [Cookie Policy].

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4. How We Use Your Information

We use your personal data to:

Provide, maintain, and improve our services.
Personalize your experience on our platform.
Communicate with you regarding your account, platform updates, and promotions (with your consent where required).
Ensure the security and integrity of our services.
Comply with legal obligations.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To provide and manage your account and our services.
Consent: Where you have provided consent for specific processing activities.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services and enhance user experience, provided these interests do not override your fundamental rights.

6. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors and partners who assist us in providing and improving our services.
Legal Authorities: Where required by law or in response to legal process.
Business Transfers: In connection with mergers, acquisitions, or asset sales, where personal data may be transferred to the new owner.

In all cases, we ensure that appropriate safeguards are in place to protect your personal data.

7. International Data Transfers

As a Swiss company, we may transfer your personal data outside Switzerland or the European Economic Area (EEA). When we do so, we ensure that your data is afforded an adequate level of protection by implementing appropriate safeguards, such as standard contractual clauses, or relying on other legal mechanisms.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:Access: Request a copy of your personal data.Correction: Request corrections to inaccurate or incomplete data.Deletion: Request deletion of your personal data.Restriction: Request a restriction on the processing of your data.Data Portability: Request a transfer of your data to another service provider.Objection: Object to the processing of your data under certain circumstances.To exercise these rights or for any questions regarding your personal data, please contact us at [insert email address]. We may request additional information to verify your identity before processing your request.